Last updated: 14 January 2026
Wintuc Software provides digital services and software-based features that are delivered electronically and made available immediately upon successful payment.
All products and services offered are digital in nature. Payments grant access to specific features, tools, or functionality within the application. No physical goods are shipped.
Payments are processed as one-time charges for access to selected premium features. There are no subscriptions or recurring charges unless explicitly stated at the time of purchase.
Due to the nature of digital services and immediate delivery, refunds are generally not provided once access to a paid feature has been granted.
However, refunds may be considered on a case-by-case basis under the following circumstances:
Refund requests must be submitted within 7 days of the transaction date. Approved refunds will be processed using the original payment method where possible.
As digital services are delivered instantly, cancellations are not applicable once a transaction has been completed and access has been granted.
If a user is dissatisfied with the service, they are encouraged to contact support directly before initiating a chargeback or payment dispute. We aim to resolve issues promptly and fairly.
Unauthorized chargebacks may result in suspension or termination of access to the service. We reserve the right to contest chargebacks that do not comply with this policy.
For refund requests, disputes, or questions regarding this policy, please contact:
Email: wintucsoftware@gmail.com
By making a payment, you acknowledge that you have read, understood, and agreed to this Refund & Cancellation Policy.